Every appointment is specially reserved for you! As a courtesy to Clementine Hair Lounge, our staff, and waiting clients, we request a 24-hour advance cancellation notice. Anything less may be subject to a fee as the time reserved is for you and can not be filled on short notice. A credit card number is required to reserve an appointment but will not be charged unless the appointment is canceled within 24 hours of scheduled service.
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Please understand that when you forget or cancel your appointment without giving enough notice, we miss the opportunity to fill that appointment time, and guests on our waiting list miss the opportunity to receive services. Since the services are reserved for you personally, a No Show fee will apply. If you are more than 15 minutes late, your reservation may be rescheduled. We understand there are extenuating circumstances that are unavoidable so fees will be determined on a case by case basis. We value your time and hold ourselves to a high standard. We will always do our best to provide ample notice of any unavoidable changes. As it is equally important to keep everyone healthy we ask our staff to stay home when they are feeling unwell. As such the guest will be given the opportunity to reschedule with the same service provider at the earliest available time or with another service provider if preferred.
